First off, thank you so much for posting the information about this event. If it wasn't for you, I would never have known about it!
My friend Chrissy and I attended the show on Saturday, November 11th. We arrived at the Macy's around 1:00 PM for the 2:00 PM show. The line was already winding through the store! I'm not sure why they had us call for reservations. None of the employees seemed to know anything about reservations and we were seated in a "first come first served" fashion.